The company reserves the right to inspect the equipment and cancel the plan by making full refund of any fee paid if the equipment is not acceptable. This agreement covers one domestic type burner only. Price will be quoted for multiple and non-domestic type burners.
This plan will automatically terminate without refund by the company if the customer ceases to purchase oil from Fox Fuel only, or fails to pay for fuel oil, parts, labor, or other chargeable items when due. The company shall not be required to perform any service after termination of this agreement. Heating Maintenance is available only to customers regularly supplied with oil by us. This policy may be cancelled if payments for oil and service are not made in accordance with our regular credit terms. Prices included herein do not apply to multiple type buildings.
Repairs required to place the burner in acceptable condition are not covered in the annual service charge. The company is not responsible for replacement parts that are obsolete or unobtainable. Further, the company is not liable for any loss, damage, or injury caused by the failure or delay in performing service when such failure or delay arises from causes beyond its control.
The company is not responsible for calls resulting from blown fuses or tripped circuit breakers; sludge in tanks; failure of the customer to maintain a proper level of water in the system; switches in the off position; flood or fire damage; thermostat not calling for heat; failure of the customer to maintain sufficient oil level in tank except for “automatic delivery customers”. These calls will be billed at prevailing rates.
Hourly rate: $175.00
This agreement will automatically renew itself unless either party gives 30 days written notice of their intent to cancel. This agreement shall be binding and contains no terms or conditions other than those terms and conditions stated herein.
Plans “C”and “D” includes only the repair and replacement of parts specifically listen herein which are defective due to ordinary wear. This service plan does not cover any service or repairs to heating boilers, piping, radiators, hot water storage tanks, low water cut off controls, multiple acting aquastats, water feeders, humidifiers, clock controls, instantaneous heaters, air conditioning systems, electrical wiring, water removal from tank, electronic air cleaners or any accessories not part of the oil burner or oil burner controls.
Draining and/or refilling of the hydronic systems is not covered under any contract.
Service Hours and General Notes
Contract Hours: 7:00 AM to 5:00 PM Weekdays.
Sunday and holiday service will be rendered for emergency calls such as no heat, serious fuel and water leaks, or dangerous situations. Any service requested on Sundays or holidays that is not of this nature will incur charges of our hourly rate.
After hours calls will be billed at the overtime rate.
EMERGENCY SERVICE
Winter Schedule*: September 15 through May 15
Summer Schedule*: May 16 through September 14
*Summer season emergency after-hours calls are strictly for hot water customers with a summer-winter hookup only. The heating season begins September 15th and ends on May 15th, and includes Saturdays, Sundays, and holidays. The remainder of the year (Summer Schedule) excludes Saturdays, Sundays, and holidays for heat-only customers. Service of a non-emergency nature will be available Monday through Friday.
